Call Center Supervisors (ref: hw-0002-aw)

Published on 25 August 2010 by admin in Jobs, Positions

Responsibilities:

  • Able to supervise or lead a small team.
  • Monitor and ensure that team meets daily KPI service levels.
  • Oversee the team’s plans, organization, co-coordination of daily operations and activities.
  • Planning and execution of direct marketing activities through the telephone or other medium.
  • Generate leads through telemarketing for business development

Requirements:

  • Min. 2 years of supervisory experience in call centers
  • Effective communication skills with team spirit
  • Must be self motivated to achieve targets
  • Ability to manage all different types of customers’ expectations.
  • Min N/O/A levels.

Interested applicants, kindly send your resume to: jobs@humanics.com.sg