Responsibilities:
- Provide high quality guest service, ensuring a safe, clean, comfortable and welcoming atmosphere
- Attend to guests warmly during check in/out
- Handle guest enquiries, feedback, complaints and requests and ensure customer satisfaction
- Provide customers with satisfying and memorable experience by mingling with them and furnishing them with travel information within Singapore and in the region
- Maximize sales and revenue
Pre-requisites:
- At least a Primary/Secondary School/”O” Level, Professional Certificate/NiTEC, Diploma or Advanced/Higher/Graduate Diploma in any field
- Those without Diploma but with an aptitude for customer service will also be considered
- At least 1 year(s) of working experience in the related field is required for this position.
- Warm and friendly disposition and pro-active and passionate about customer service
- Enjoy meeting travellers from all over the world and sensitive to cultural differences when working with them
- Excellent oral and written communication skills in English and conversant in Mandarin
- Able to work shifts
Priority will be given to candidates who will send their CV’s directly to our e-mail address: jobs@humanics.com.sg