Job Background/Context:
The Bank’s Employee Services (BES) provides HR shared services including HR systems, admin and payroll across Asia Pacific and Japan. In partnership with HR, BES is undergoing significant change to existing operations including an aggressive regional expansion.
Job Purpose:
The Singapore Payroll Analyst’s role is to manage the payroll operations in the country. This role involves coordinating with payroll vendor and customers to ensure timely and accurate payroll processing. This role will report to Service Center Manager
Key Responsibilities:
- Management of payroll vendor to ensure seamless delivery of outsourced function.
- Ensure completeness and timely submission of payroll instructions to payroll vendor.
- Ensure all payments are reviewed and approved by authorized personnel.
- Maintain updated profiles of authorized individuals and their delegates.
- Liaise with Treasury to obtain exchange rates for booking of foreign contracts and ensure timely utilization of foreign exchange contracts booked.
- Ensuring that all payroll processes are in compliance and documented
- Responsible for the processing of monthly payroll reconcilement, payroll Giro upload, ITN financial entries and payroll sampling.
- Respond to employees’ queries within the time period established by the Service Level Agreement.
- Responsible for the handling of payroll related queries and ad-hoc/quarterly/year-end statistical reports for Financial Control, internal auditors and KPMG auditors
- Participate in system enhancement projects and ad hoc initiatives related to process improvement
- Ensure accurate and timely year-end processing:
Bonus payout – ensure correctness/accuracy in calculating CPF portion/payout/reversal
Tax reporting – ensure accurate and timely submission of tax filing for all employees
Related corporation for year-end audit
- Assist in collating data for metrics reporting for BES Payroll Services and responsible to respond to any related queries.
- Form an active part of the BES Service Centre, contributing to a positive team spirit
- Organize regular meetings with payroll vendor to review vendor’s performance against SLA.
- Build strong working relationship with customers and identify process improvements to deliver better customer service.
- Review and update policies and procedures in payroll manual or BES website.
- Involve in all system enhancement projects and ad hoc initiatives related to process improvement.
- Any other payroll related work or projects being assigned.
Pre-requirements
- Experience in outsourced payroll vendor management
- Global View SAP software knowledge is a prerequisite
- Good knowledge of payroll processes and computation
- Conversant with local employment acts, laws and legislations
- Client-focused for exemplary customer service
- Ability to handle high volume, adaptable to change and attention to detail
- Proficient in the use of workstation applications
- Accuracy and attention to detail, good organisational skills
- Self-motivated, demonstrating good analytical, communication, interpersonal, written and verbal skill
- Reliable, committed and proactive.
- Able to plan and manage own time
- Ability to communicate effectively and interact at all levels.
- Preferably educated to degree or minimally diploma level with 3-5 years of payroll experience
Priority will be given to candidates who will send their CV’s directly to our e-mail address: jobs@humanics.com.sg