• Processing deposits of checks/cash, loan/card payments, cash withdrawals, sales of managers’ checks/MCs/TCs/drafts
• Check encashment in both local and foreign currencies at the counter
• Deliver superior banking experience and satisfy service needs
• Provide feedback to management on ways to enhance processes and service delivery
• Identify sales opportunities and make appropriate referrals.
• In addition, you will be required to handle counter enquires
• Assist in investigations relating to cash transactions/services
• Describe the bank’s various distribution channels to new and existing customers and recommend alternative banking access points when appropriate.
• Other duties include assisting in the processing of check/cash deposits in the 24 hour banking area, collecting MIS for the department; exercising care and diligence in the course of duty for detection of counterfeit notes and TCs, forgery, money laundering and etc.

Qualifications:

• At least GCE A level, with good credits in English and Mathematics.
• An eye for details and strong customer service skills are pre-requisites.
• Someone who is responsible and supportive team player
• High integrity
• Salary range: $1,800-$2,000, higher depending on experience plus laundry allowance

Priority will be given to candidates who will email their CV’s directly to: jobs@humanics.com.sg

Apply via e-mail

• Reports to the Supervisor
• Attend to inbound and outbound telephone calls/contacts in accordance with standard operating procedures.
• Provide information on services offered by bank to enhance customer relationships.
• Identify and maximize sales opportunities, where applicable, to all customers.
• Provide professional, friendly and high quality customer service & sales for each point of contact with the customer.
• Identify and respond to customer needs accordingly.
• Manage challenging customers professionally and provide after sales service, where applicable.
• Able to consistently communicate in a positive and enthusiastic manner; while handling customer complaints in an assertive manner.
• Use call/contact control techniques to provide efficient, high quality interactions with customers.
• Maintain detailed records of client interaction in order to improve quality of information available.
• To provide optimum service to all customers by answering inquiries and resolving complaints effectively with the ultimate aim of projecting a professional image
• Update and perform on-line maintenance on system terminals as per customers requests
• Ensure effective and timely follow-up as promised to customers
• Process financial entries and adjustment on customers accounts if necessary

Requirements:

• Holds at least Diploma or Degree in any field.
• Previous experience in a call center would be an added advantage.
• Should have excellent interpersonal and communication skills with good command of written and spoken English and one other spoken language
• Strong in customer service skills. A team player with commitment and initiative, service oriented, able to work under pressure, matured, motivated, meticulous and analytical and able to multi-task.
• Good understanding of banking customers, product and services.
• Working knowledge of specialized products, systems and services.
• Knowledge of Internet, Microsoft Office including email, MS Excel, MS Word and fax.
• High level of listening and comprehension skills. Able to probe for required information from customer.
• Assertive and able to manage in situations where there may be limited information.

Interested applicants, kindly send your CV to: jobs@humanics.com.sg

Apply via e-mail

Pre-requirements:

We are seeking team players who are self-starters and able to work under tight deadlines. You must be motivated and meticulous individual who is able to multi-task. Excellent interpersonal skills as well as a strong command of the English language would be advantageous.

Priority will be given to candidates who will send their CV’s directly to our e-mail address: jobs@humanics.com.sg

Apply via e-mail

Pre-requirements:

We are seeking team players who are self-starters and able to work under tight deadlines. You must be motivated and meticulous individual who is able to multi-task. Excellent interpersonal skills as well as a strong command of the English language would be advantageous.

• Minimum GCE “N” or “O” Levels.
• Fresh graduates are encouraged to apply.
• Singaporean & Permanent Residents only.
• 21 years old and above.

$1,600 – $1,800 Salary

Priority will be given to candidates who will send their CV’s directly to our e-mail address: jobs@humanics.com.sg

Apply via e-mail

Pre-requirements

We are seeking team players who are self-starters and able to work under tight deadlines. You must be motivated and meticulous individual who is able to multi-task. Excellent interpersonal skills as well as a strong command of the English language would be advantageous.

• Minimum GCE “N” or “O” Levels.
• Fresh graduates are encouraged to apply.
• Singaporean & Permanent Residents only.
• 21 years old and above.

$1,600 – $1,800 Salary

Priority will be given to candidates who will send their CV’s directly to our e-mail address: jobs@humanics.com.sg

Apply via e-mail