RECRUITMENT is still ONGOING! If you are Looking for a stable and long term career opportunities…. This is it! Kick start your career with an MNC by joining a well established customer service team. If you have always wanted to learn how to handle people through effective communication, we will train you up to do [...]
Key Responsibilities: Take charge of the Customer Service areas including the payment areas and facilitate smooth flow of the processes Ensure directives given to Customer Service staff are completed in timely manner and standards of service given in professional manner. Delegate and ensure proper staff manpower scheduling is in place and followed. Manage and monitor [...]
The Job: Attend to customers’ enquiries through telephone calls Ensure timely follow-ups with the customers’ unanswered/unresolved queries Handle customers’ complaints and resolve accordingly Make payment arrangements with customers and clients on settlement of their bills Meet productivity and quality standards Liaising with various departments of the company Assist new/existing customers to create/close accounts Provide billing [...]
Supporting existing home loan customers’ enquiries Prepare and update MIS Provide administrative support to home loan retention team. Pre-requirements Min. GCE ‘O’ Level with relevant experience or fresh Diploma holders Good telephone and customer service skills Systematic and well organized Accurate and fast worker Good computer knowledge, must know MS Excel Able to handle difficult [...]
Responsibilities: Provide high quality guest service, ensuring a safe, clean, comfortable and welcoming atmosphere Attend to guests warmly during check in/out Handle guest enquiries, feedback, complaints and requests and ensure customer satisfaction Provide customers with satisfying and memorable experience by mingling with them and furnishing them with travel information within Singapore and in the [...]